Privacy Policy

Days of Norway AS is the data controller for the processing of personal data as described in this privacy policy. In this privacy policy, we explain what types of personal data we store, how we process it, and how long we retain it.

Personal Data We Collect and Process
We process the following categories of personal data:

  • Contact information: Name, address, phone number, email address

  • Account and profile information: Settings, preferences

  • Customer activity: Reading and action history from the app, websites, or electronic communication we send out. Also, technical information about the devices you use

  • Cookies: See our information about cookies

Personal data is in most cases collected directly from you or generated in connection with your use of our services and products. When we obtain personal data from other sources, we collect personal data from the following sources:

How We Use Personal Data

Provision of Services/Contract Fulfillment
We use your personal data to fulfill our agreements with you, i.e., when you have ordered a product or service from us. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill an agreement with you.

Customer Relationship Management
We use your personal data to manage our customer relationship with you. This may include customer service, complaint handling, and error correction related to your customer relationship. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill an agreement with you.

Analysis, Business Development, and Service Improvement
We continuously work to develop and improve our services and products. Much of this work involves analyzing various forms of personal data, such as customer activity, customer history, and account and profile information. The legal basis for processing personal data for this purpose is our legitimate interest.

Customized User Experience
We customize the user experience and communication based on your customer relationship, and we use personal data for this purpose. The legal basis for processing personal data for this purpose is our legitimate interest.

Sales and Marketing
We use personal data in connection with the sales and marketing of our products and services, for example, by sending you emails. The legal basis for processing personal data for this purpose is our legitimate interest. You have the option to opt out of parts of this processing, for example, by unsubscribing from receiving emails from us. In addition, we may also ask for your consent to use your personal data for so-called profiling, where we infer interests and needs based on your personal data. The purpose of profiling is to make our marketing more relevant.

System Monitoring, Error Correction, etc.
We monitor our systems for errors and issues. Some of these processes involve the storage and processing of personal data. The legal basis for processing personal data for this purpose is our legitimate interest.

Security, Fraud Detection, and Criminal Activity
We process personal data in our efforts to protect our users and ourselves against fraudulent activity, abuse, and criminal acts. The legal basis for processing personal data for this purpose is our legitimate interest.

Compliance with Legal Obligations
In certain cases, we are required to process personal data due to other legal obligations. An example of this is information related to sales, which we are obliged to account for and retain in accordance with the Bookkeeping Act. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a legal obligation incumbent upon us.

Your Rights

Right to Access Your Personal Data
You may request a copy of all the information we process about you. Contact us via the email address above to exercise your right of access.

Right to Rectification of Personal Data
You have the right to ask us to correct or supplement information that is inaccurate or misleading.

Right to Erasure of Personal Data
You have the right to have your personal data deleted without undue delay. You may therefore request the deletion of your personal data at any time. However, note that information we are required to retain due to other legal obligations (such as the Bookkeeping Act) will not be deleted.

Restriction of Processing of Personal Data
In some situations, you may also ask us to restrict the processing of your personal data. You can do this by managing your consents or preferences in our solutions.

Objecting to the Processing of Personal Data
If we process data about you based on our tasks or a balancing of interests, you have the right to object to our processing of data about you. You can do this by managing your consents or preferences in our solutions.

Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. Contact us via the email address above to receive your personal data.

You Can File a Complaint About Our Processing of Personal Data
We hope you will notify us if you believe we are not complying with the rules in the Personal Data Act. Please notify us through the contact or channel you have already established with us. You may also file a complaint about our processing of personal data. This is done by contacting the Norwegian Data Protection Authority (Datatilsynet).

This privacy policy is based on a template for privacy policies from gdprcontrol.no.

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